Good to know

Our Urban Brew Coffee Break Down
Dec 29, 2025
There’s a bit of mystery behind our coffee pods. You may be confused about what makes each intensity different, or you’re just curious to learn more about our coffee, which is great! Some common questions we receive include: What flavours will I experience from each intensity? How much caffeine is in each pod? Where do your beans come from? Wonder no more, because I’m going to spill the beans below!
Coffee Types and Suggestions For Best Use
Dec 26, 2025
We all have our own preferences when it comes to coffee. It can take us a bit of time and experimenting to figure out how to make the perfect coffee to make our taste buds happy. But if you’d rather skip the experimenting stage, keep on reading - I am going to tell you about the different ways to make coffee and give you a recommendation on which intensity suits each type of coffee.
How to reset your Original Line machine to factory settings?
Dec 16, 2025
If you encounter an issue with the extraction of your coffee pods, the first step is to reset your machine back to its factory settings. Common issues that can occur include the size or duration of the extraction and pods getting stuck in your machine.
Dec 09, 2025
We get a fair number of enquiries about whether we produce pods compatible with the...
Dec 09, 2025
It's noisy out there, Brew Crew. You got Nan telling you to add three sugars to your latte and George Clooney telling you to look like a dazzling Hollywood devil each time you wanna make a cuppa! To clear up some main questions you might have, we've rustled up all the need-to-knows about how to perfect the ultimate cuppa. Hit play to watch!
How to clean your Nespresso Original Line Gridplate
Nov 12, 2025
Nespresso OriginalLine machines have a grid plate inside that breaks the foil of the pods. Over time, coffee grounds can build up on this grid plate which can cause blockages and lead to extraction issues.